To place an order on our website, simply follow these instructions:
Step 1: Add your items to your cart Add the item you like to your cart by clicking the “Add to cart” button found on all product pages. You will be taken to your cart summary. If you would like to add other items to your cart, click the “E-Shop” link at the top of the page. If you would like to finalize your order, go to step 2.
Step 2: Confirm your cart After clicking “Proceed to checkout,” you will be taken to your cart summary. Choose the delivery method that suits you best (Colissimo 48h, Chronopost 24h, or Relay Point 48/72h). If you have a promotional code, enter it in the designated field. Check that the size and quantity of each item are correct. Confirm your order by clicking “Proceed to checkout.”
Step 3: Enter your delivery and billing details If you are a new customer on the website, please create your account by completing the fields in our form. The email address and password you choose will subsequently allow you to log in to your customer account to track the status of your order or place another order on our website.
Step 4: Confirm your payment Choose your payment method (by credit card via Paybox, by check, or via PayPal), check the box “I have read and accept the terms and conditions of sale,” then click the “Place your order” button. You will be taken to our partner Paybox or PayPal’s secure payment page. Fields are provided for entering your bank card number, expiration date, and the 3 numbers shown on the back of your card. The website www.musher-antiglisse.com is 100% secure. Your banking information cannot be detected, intercepted, or used by third parties. Nor is it stored on our computer systems.
Step 5: Order confirmation and shipping email Once your payment has been confirmed, you will receive an order confirmation email at the email address you registered when creating your customer account. Keep this email. It contains all the details of your order.
You will receive a second email informing you that your order has been shipped. Using the tracking number for your package included in this email, you can also visit the Colissimo (www.colissimo.fr), Chronopost (http://www.chronopost.fr/fr), or Mondial Relay (www.http://mondialrelay.fr) website to track the delivery of your order.