Welcome to our FAQ section dedicated to our Musher snow socks. We understand that you may have questions about their use, installation, durability, and more. To help you get the information you'll need, we've collected the most frequently asked questions here.
We recommend that you install a Musher Anti-Slip sock on each drive wheel of your vehicle. For 4×4, with 4-wheel drive, we therefore recommend that you install the Musher on your four-wheel drive, so as not to damage the transfer case.
A pair of Musher over-tyres is enough for you, which must be placed on your two drive wheels. Of course, you can also put Musher over-tires on your four wheels for improved grip.
It is best to remove your Musher when your vehicle is permanently immobilized.
Find the 3 numbers written on your tires and indicate them in the “Search” menu and the search engine will tell you the corresponding size.
After use, be sure to rinse and dry your Musher textile snow chains thoroughly, then store them in the storage bag provided to you in the Musher packaging. Store this Musher bag in a corner of your trunk and you will be ready to face the next difficulties!
Yes, Musher over-tyres comply with road regulations B26 (special equipment required), which means that you can use Musher over-tyres legally on snowy or icy roads. Learn more about unique Musher technology.
Yes, Musher over-tyres on Musher tires are reusable and guaranteed for 2 years.
Musher over-tyres comply with road regulations B26 (special equipment required), and certified in accordance with European standard EN 16662-1. Musher snow socks are also patented by the INPI (Patent No.: 1251676).
We make size adjustments every year, so yes, you may have this problem, however the search engine is updated regularly.
Don't worry, sizes may be added from one year to the next, but the box has not yet been modified, the search engine is updated regularly.
If you cannot find your size, you can contact customer service available 7/7 from 9 a.m. to 10 p.m. At: +33 563 735 188 or on contact@musher-antiglisse.com
Yes. Musher can be used on all vehicles, including those equipped with the latest electronic equipment such as EPS and ABS systems. Musher only increases the overall performance of the car in terms of grip.
Yes, your Musher over-tires are guaranteed for 2 years. The first year, we refund 100% of the product in the event of a justified problem. The second year, we refund 50% of the product in the event of a justified problem.
Yes, thanks to its innovative “intelligent envelope” technology, Musher over-tyres on Musher tires can be installed on all types of vehicles, even non-chainable!
Musher over-tires are entirely made in France.
MUSHER anti-slip over-tyres will soon be distributed in many auto centers and other specialized points of sale in your region. You can also order them on our website with free delivery.
No. One of Musher's great manufacturing secrets, which gives it so much performance, is the “shape memory” phenomenon which makes your Musher textile snow chains a real tailor-made envelope for your tires once installed.
Yes ! And this is what makes Musher over-tyres so practical and so different from other existing systems. With Musher you can drive up to 150 kilometers on dry roads and cross tunnels and other roads between two passes.
Yes of course ! Musher anti-slip over-tyres are made of textile materials which do not cause any damage to your wheels, whatever they may be.
A MUSHER package contains:
Musher is an alternative to snow chains: easier and quicker to fit, Musher over-tires allow you to drive 150km on asphalt, and are reusable and guaranteed for 2 years. The Musher Anti-Slip are the 1st On Tires compliant with the European standard EN 16662-1, which allow you to drive on snowy or icy roads in complete safety, but also completely legally. Learn more about the differences between Musher snow chains and over-tyres
Musher over-tires are alternatives to snow chains. These anti-slip devices allow you to drive on snowy or icy surfaces in complete safety. Musher is an “intelligent casing” that adapts perfectly and effortlessly to your tire for driving on snowy or icy surfaces. This sock replaces the chains and can be fitted in just a few minutes. Its patented technology allows you to ride on dry ground for 150km at up to 50km/h. Unlike snow socks on the market which tear easily, your Musher are reusable and guaranteed for 2 years and made in France.
You must, above all, equip the front drive wheels which ensure the traction of your vehicle. Of course, equipping your 4 wheels is the optimum solution. The installation or removal of Musher over-tyres must be done on a stationary vehicle, parked on a chaining area or on flat ground, with the handbrake on.
ASSEMBLY :
DISASSEMBLY :
STORAGE :
Rinse and dry your Musher anti-slip over-tyres and your gloves before storing them in the bag provided for this purpose. Learn more about Musher textile snow chains
After use, be sure to rinse and dry your Musher textile snow chains thoroughly, then store them in the storage bag provided to you in the Musher packaging. Store this Musher bag in a corner of your trunk and you will be ready to face the next difficulties!
Yes, Musher over-tyres on Musher tires are reusable and guaranteed for 2 years.
RETURNS
You must inform us in writing, within 14 days following the date of receipt or presentation of said package, of your intention to return the package(s) received in accordance with their original condition, indicating the reason for the return. The product(s) must be returned in their original, unopened cardboard packaging (closing adhesive intact upon receipt) and their original condition (new content, unopened, unsealed, unused, untested or assembled). The costs of returning the package(s) are your responsibility.
TRADES
In the event of an order error, you must return the package in accordance with the return conditions accompanied by payment for the shipping costs of the new package equal to the shipping costs corresponding to the desired product subject to availability. Return processing fees may be applied depending on the model returned. To find out more about our general conditions of sale, click here.
To place an order on our site, simply follow the following instructions:
Step 1 : Add your items to the cart Add the item you like to your cart, by clicking on the “Add to cart” button on all product sheets. You arrive at the summary of your basket. If you would like to add other items to your cart, click on the "E-Shop" link at the top of the page. If you want to finalize your order, go to step 2.
Step 2 : Validate your basket After clicking on “Proceed to order”, you arrive at the summary of your basket. Choose the delivery method that suits you best (Colissimo 48h, Chronopost 24h or Point Relais 48/72h). If you benefit from an advantage code, enter it in the field provided for this purpose. Verify that the size and quantity for each item is correct. Confirm the order by clicking on “Proceed to order”.
Step 3 : Enter your delivery and billing details If you are a new customer on the site, please create your account by filling out the fields on our form. The email address and password you choose will then allow you to connect to your customer account to monitor the status of your order or recommend it on our site.
Step 4 : Confirm payment Choose your payment method (by credit card via Paybox, by check or via Paypal), check the box “I have read and accept the general conditions of sale”, then click on the button “ Order.” You arrive on the secure payment page of our partner Paybox or Paypal. Fields are available for you to enter your bank card number as well as the expiry date and the 3 numbers on the back of your card. The site www.musher-antiglisse.com is 100% secure. Your banking data cannot be detected, intercepted or used by third parties. They are also not stored on our computer systems.
Step 5 : Order Confirmation & Shipping Email Once your payment is confirmed, you will receive an order confirmation email to the email address you registered to create your customer account. Keep this email. This contains all the details of your order.
You will receive a second email informing you of the shipment of your order. Using the tracking number for your package in this email, you can also go to the Colissimo website (www.colissimo.fr), Chronopost (http://www.chronopost.fr/fr) or Mondial Relay (www. http://mondialrelay.fr) to follow the delivery of your order using your tracking number.
After placing your order, it will be delivered to you between 24 and 72 hours, depending on the delivery method chosen.
Of course ! Our customer service can be reached on +33 5 63 73 51 88 every day from 8 a.m. to 10 p.m. You can also contact us through our form or by email at contact@musher-antiglisse.com
Yes, you can make your purchases in complete safety. Consult our general conditions of sale.
We recommend that you install a Musher Anti-Slip sock on each drive wheel of your vehicle. For 4×4, with 4-wheel drive, we therefore recommend that you install the Musher on your four-wheel drive, so as not to damage the transfer case.
A pair of Musher snow socks is enough for you, which must be placed on your two drive wheels. Of course, you can also put Musher over-tires on your four wheels for improved grip.
You must, above all, equip the front drive wheels which ensure the traction of your vehicle. Of course, equipping your 4 wheels is the optimum solution. The installation or removal of Musher over-tyres must be done on a stationary vehicle, parked on a chaining area or on flat ground, with the handbrake on.
ASSEMBLY :
DISASSEMBLY :
STORAGE :
Rinse and dry your Musher anti-slip over-tyres and your gloves before storing them in the bag provided for this purpose. Learn more about Musher textile snow chains
Musher is an alternative to snow chains: easier and quicker to fit, Musher over-tires allow you to drive 150km on asphalt, and are reusable and guaranteed for 2 years. The Musher Anti-Slip are the 1st On Tires compliant with the European standard EN 16662-1, which allow you to drive on snowy or icy roads in complete safety, but also completely legally. Learn more about the differences between Musher snow chains and over-tyres
Musher over-tires are alternatives to snow chains. These anti-slip devices allow you to drive on snowy or icy surfaces in complete safety. Musher is an “intelligent casing” that adapts perfectly and effortlessly to your tire for driving on snowy or icy surfaces. This sock replaces the chains and can be fitted in just a few minutes. Its patented technology allows you to ride on dry ground for 150km up to 50km/h. Unlike snow socks on the market which tear easily, your Musher are reusable and guaranteed for 2 years and made in France.
A pair of Musher over-tyres is enough for you, which must be placed on your two drive wheels. Of course, you can also put Musher over-tires on your four wheels for improved grip.
It is best to remove your Musher when your vehicle is permanently immobilized.
Yes, Musher over-tyres comply with road regulations B26 (special equipment required), which means that you can use Musher over-tyres legally on snowy or icy roads. Learn more about unique Musher technology.
Musher over-tyres comply with road regulations B26 (special equipment required), and certified in accordance with European standard EN 16662-1. Musher snow socks are also patented by the INPI (Patent No.: 1251676).
No. Musher is in no way intended for competition or the practice of motorsport. It is a crossing and safety tool that allows you to drive up to 50 km/h on snow or ice, always ensuring that you adapt your driving to the road conditions. Consult our safety advice by clicking here.
Yes. Musher can be used on all vehicles, including those equipped with the latest electronic equipment such as EPS and ABS systems. Musher only increases the overall performance of the car in terms of grip.
No. One of Musher's great manufacturing secrets, which gives it so much performance, is the “shape memory” phenomenon which makes your Musher textile snow chains a real tailor-made envelope for your tires once installed.
Yes ! And this is what makes Musher over-tyres so practical and so different from other existing systems. With Musher you can drive up to 30 kilometers on dry roads and thus cross tunnels and other roads between two passes. Consult our safety advice.
The safety instructions to follow are those for driving on snowy or icy roads: drive completely normally but respect the maximum speed of 50 km/h, without forgetting to adapt your speed to the traffic conditions.
